Solid Gold is not magnetic so it won't set off alarms, such as in airport security

Yes! The minimum age is 10, and anyone under 16 needs to be accompanied by an adult.

This is dependent on the store, but we recommend booking a welded bracelet appointment to avoid disappointment!

Yes, there is a 1 year warranty with a month guarantee for loss. Outside of the month, as long as you have your chain and it's in a good condition, the jeweller can re-weld this in a booked appointment. You can call your nearest store or contact Customer Service to arrange this with us!

While we love the fact these are "seamless bracelets", if you do need to take it off they can they can be permanently removed with a pair of sharp scissors.

Yes, you can book an appointment for welded rings here. If you need another size other than our standard (J,L,N,P,S) or you would like to add charms to your ring, this can be done during your appointment!

You can call your nearest store and they will happily book you in for a warranty appointment.
Otherwise, you can reach out to our customer care team and they can book in an appointment for you.

As this is a personalised, made to measure piece, we do not offer refunds on this product. If you have any queries or concerns please feel free to email our customer care team at customercare@astridandmiyu.comand we hope to see you there!

No, welding is available for bracelets only. Watch this space for more exciting launches!

If the chain is broken after the year but you still have the chain, one of our jewellers can re-weld it back on for a €30 fee.
The chain would have to be in good condition. If you are unsure you can always make an appointment with a jeweller in store for them to assess the chain.

Yes, anyone with a pacemaker fitted should not get welded jewellery.

Yes! Our welding machines are operated by expert jewellers to ensure a smooth experience!